Membership & Loyalty

Membership and Loyalty

Members FAQs

Can I sign up as a Member of Salisbury Arts Centre through Salisbury Playhouse?
As of February 1st 2018, Salisbury Arts Centre are no longer accepting new Members. If you would like us to keep in touch with you about our new Wiltshire Creative Membership launching in May 2018, which will include benefits for the Arts Centre, Playhouse and Festival, please email


How do I become a Wiltshire Creative Member?
Thank you for your interest in supporting Wiltshire Creative as a Member. Our new Wiltshire Creative Membership scheme will launch in May 2018, following a period of consultation with our current Playhouse and Arts Centre Members and Festival Friends. If you would like us to keep in touch about our plans for our new scheme, please email


Can I buy membership as a gift?
Of course, buying a Membership as a gift is a lovely idea! Please visit the Salisbury Playhouse Members page for more information.

Please note, to ensure we can deliver the best service possible for our current Members we will only be accepting new Salisbury Playhouse Members up until 1st April 2018, ahead of the launch of our new Wiltshire Creative Membership scheme. This will include the purchase of Gift memberships. However, Gift memberships purchased before 1st April 2018 will still be valid for use as part of the new Wiltshire Creative scheme.


What will happen to my Salisbury Playhouse/Salisbury Arts Centre Membership when a new Membership scheme is launched for Wiltshire Creative?
We will be launching a new Membership scheme for Wiltshire Creative in May 2018. At that point all current Members of Salisbury Playhouse and Salisbury Arts Centre will transfer to the new scheme.


I need to renew my Salisbury Arts Centre Membership. Where/how do I do this?
You will also be pleased to know that if you are due to renew as a Member of Salisbury Arts Centre over the next few months, you don’t need to do anything. All Members will receive their benefits for an extended period, up until May 2018, when a brand new offer for Wiltshire Creative will be made available. If you still have a considerable time left to ‘run’ on your current Membership, we will simply move you onto the new scheme, with your annual renewal date remaining the same. 


What if my Salisbury Playhouse or Salisbury Arts Centre Membership renews in May?
If your Membership renews within the months of April or May, you will renew onto the existing Salisbury Playhouse or Salisbury Arts Centre scheme and then transfer to the new Wiltshire Creative scheme alongside all other current Members. If you renew after May, you will renew directly onto the new Wiltshire Creative scheme.


I am a current Member of Salisbury Arts Centre and have been offered a Complimentary Salisbury Playhouse Membership. How do I sign up for this?
All current Members of Salisbury Arts Centre were recently sent a letter (dated 16 February 2018), which included information detailing the offer of Complimentary Membership for Salisbury Playhouse. If you have not received this letter please get in touch on 01722 345 161 or email  


I have signed up or renewed my Salisbury Playhouse and/or Salisbury Arts Centre Membership, but have yet to receive my Membership card or information. What can I do?
We are currently working through a large number of Membership queries, so please allow up to two weeks for your Membership cards or further information to arrive. If you have been waiting longer than two weeks or have any urgent queries which are not answered in our FAQs section, please and we will be happy to help you further.


How do I sign in as a Member to book my ticket offers?
Once on the booking page for your chosen show, you can sign in with your email address and password on the left hand side of the page. If you are using a mobile or tablet the sign in may appear at the top of the page. You can then continue with your booking and your Members ticket offers will be available after you select your seats. Please ensure you sign in before you start the booking process.


I have signed in but I am still unable to book my ticket offers – what can I do?
Please ensure that you sign in using the email address registered with your Membership or you will not be recognised as a Member and your ticket offers will not be available to you. If you are unsure of the details you have registered with us, please email


If you have any ticket enquiries please contact the Ticket Office at Salisbury Playhouse on 01722 320333 or email