Booking Information

Book Tickets
Tuesday - Saturday 10am - 3pm or online 24 hours a day.
By phone: 01722 321744
In person: Salisbury Arts Centre, Bedwin Street, Salisbury, SP1 3UT
Online: Simply follow this link to go straight to our online box office >>>
In line with most other UK venues, we charge a £1 transaction fee.

What are your opening hours?
Salisbury Arts Centre is open 10am - 3pm Tuesday - Saturday.

In the evenings, we open 45 minutes before the start of the performance.

The Arts Centre café opens Tuesday – Saturday, 10am - 3pm.

How do I reserve tickets?
You can reserve tickets for events through the box office for up to four working days. Due to limited capacity, we are unable to reserve tickets for workshop places.

Are there concessionary rates on tickets?
Yes. On most live events we offer concessionary rates to:
Over 65s, Full Time Students, Registered Disabled/Wheelchair Users, Benefit Claimants, Over 26s and Under 16s.

Please see individual events for details.

Does the Arts Centre have reserved seating?
All Arts Centre events are unreserved; you can choose to sit where you wish.

How do I collect my tickets if I booked them over the phone or online?
You may collect from the box office during opening hours or immediately prior to the performance, quoting your surname and address.

Alternatively tickets may be posted to you for a fee of £0.50 and, where possible, will be sent by second class post on the day of purchase.

 I can’t attend an event I have tickets for; can I get a refund?
Salisbury Arts Centre is unable to refund tickets unless an event has sold out or been cancelled.

If an event sells out, we can re-sell your unwanted ticket(s) for a £1 per ticket handling fee.

If an event is cancelled, we will contact you as soon as possible and refund you the full amount of the ticket.

Does the Arts Centre have disabled access?
The Arts Centre building is fully accessible to disabled and wheelchair users with ramps and a lift to the first floor. Please let us know when booking if you are a wheelchair user or are unable to climb stairs so that we may arrange appropriate seating.

Further access information is available here >>>

 If I bring my baby, do they need a ticket?
Salisbury Arts Centre has a ‘Babes In Arms’ policy, which means that a baby of 18 months or under will not need a ticket, assuming they can be held by a parent/guardian.  

 If your question is not answered here, please feel free to email our friendly Box Office team or call them on 01722 321744.